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SUPPORT
Barchart Real-Time Data Services: WebStation Requirements

Our service department is open 24 hours. If you are having any problems from midnight to 7am EST, please contact us at coffeenetwork@barchart.com and copy service@coffeenetwork.com.

You can reach us during the day directly at service@coffeenetwork.com or by calling +1 (305) 925-4822. Please leave a message and we will return your call in the order that it was received.

Your business is very important to us and we want to make sure to attend to any and all issues that might be troubling you, please be patient with us when call volumes are high.

System Requirements

Below are the minimum and optimal hardware / software requirements for running your application.

X Hardware:
  • Minimum Pentium IV, 1 Ghz Processor; Optimal Pentium IV, 2 GHz Processor
  • Minimum 1024MB Memory; Optimal 2GB Memory
  • 1 GB Hard Drive
  • Minimum 1024 x 768 px screen resolution; Optimal 1280 x 1024 screen resolution.
X Operating System:
Windows 2000, XP, Vista, or 7. It will also run on a Mac, OS X Tiger, or X Leopard.

X Browser:
Internet Explorer 6.0 or greater, Netscape, Mozilla Firefox, Safari.

X Internet Connection:
Minimum Speed: High-speed Cable, DSL, T1 or ISDN
Outbound Access to: 174.129.12.149:7500, 174.129.40.242:7500, 8.18.161.42:6397
X Java:
Java MUST be enabled, and you must be running the latest version. A free download is available here.
We've detected your current settings:
Please note that if Java is NOT enabled, the screen resolution we've detected may be wrong.
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